Shipping with Knichel Logistics
At Knichel Logistics, we know that your time is valuable and so is your freight. That is why we aim to be a solutions provider for your transportation needs – someone who understands your business requirements and objectives and will tailor solutions to meet your needs. Knichel Logistics is a full service, non-asset based truckload, less than truckload, and intermodal provider that offers transportation services and solutions to more than 1,000 shippers by utilizing a vast nationwide carrier network. Since our inception in 2003, we have exponentially increased revenue, carrier relationships, and technology while maintaining a core staff of experienced personnel.
What sets us apart from other transportation providers is our dedication to establishing relationships and providing solutions to our customers, rather than simply providing a service. We have a dedicated team of customer service and operations personnel that are committed to building relationships and executing to the satisfaction of all customers with each and every shipment. By knowing our customers’ requirements inside and out, we become an extension of their business which leads to proactive supply chain management and cost savings.
What Our Customers Have to Say
Sue Rocks!!! I honestly don’t know exactly how she makes things happen where other companies straight fail. In addition to her way with customers, I have a feeling it’s her relationship with carriers that makes them willing to go the extra distance to get equipment or find a driver. It’s exactly this type of situation that makes it easy for me to explain why I use Knichel Logistics for shipments, even if the rate is higher. Recovering 1 shipment may not seem like a big deal, but this shipment is for a facility that is running a production, and their entire production line would have shut down if this load was not recovered. The thought of dozens of people counting on their 8-hour production shift is something we should all take very seriously. Anyway, the fact the Sue coordinated with rates, carriers, and with me so quickly – I am sincerely impressed.
How can you put a price on great customer service, hmmm??
Perfect service as always. Greatly appreciated!
The rate was approximately $50 higher than your competitor, but you guys have been doing such a great job, I would prefer to give you the business wherever possible.
We greatly appreciate your willingness to work with us through this unfortunate situation. The revised pricing you have provided will enable us to continue to handle this business without us having to take on too much additional expense. You guys have always provided exceptional customer service and we are very thankful for all that you guys have done both operationally and in terms of pricing. I know our opportunities are not always the easiest but it’s with your support that our companies will be able to grow together for the long term. You guys are awesome!
I started using this carrier and they are absolutely great. On time and on point. Please reach out to Kelly or Emily and get great rates and reliable service.