Special Services
International Services
The "mousetrap" just got better. Knichel Logistics' International Services will make your shipments move faster, easier, and more reliably.
Our Active Shipment Management Concept
We begin by taking your existing international logistics chain and we envelop it into our environment - treating your cargo as if it were our own. Since we know how every piece of the pipeline is supposed to work, we can take preemptive action to make it work the way you need it to work. By proactively monitoring your freight, instead of just tracking and tracing it, we know exactly where to go and what to do to avoid issues and prevent problems. We continually measure performance - both theirs and ours - so that you always have detail and even more - accountability.
Beyond the impact on provider performance, we orchestrate the environment to better position your relationship with other important players, such as government agencies on both ends of the shipment. We take visibility, or create it, then broaden it, magnify it, focus it, and convert it into what you really need...control.
Why don't other logistics companies do this?
Perhaps it is because others are in business with a different focus. Regardless of the system they might use and its points of communication and visibility, the fact is that they don't "take ownership" of the whole process from start to finish.
We do.
A Closer Look At The Options...
This service is offered in 3 optional components:
► Cargo Expedite
► Cargo End•2•End
► OpAdvisor
Cargo Expedite
Cargo Expedite starts with you sending us shipment information as or after the shipment begins. We preempt delay by "paving the way" before the cargo arrives at each juncture where timing becomes volatile. From there, we make sure that your loads are handled the right way at each and every point and we make sure that the right resources (i.e. chassis, power, document filings, etc.) are in place and ready when your load arrives. Finally, we keep your providers well informed outside the "batch" communication process, so that you are not at the mercy of a busy operator.
This service will improve your shipment cycle time and financial performance, while exposing any hidden weaknesses that may have been present in your international logistics chain.
Cargo End•2•End
Cargo End•2•End includes all the steps and benefits of Cargo Expedite but adds more detail and benefits. Instead of booking the load with your carrier or forwarder, you have Knichel Logistics do that for you. Instead of waiting for your carrier or forwarder to arrange door delivery service or empty equipment removal, we'll make that happen on your time-table. We can add or substitute providers if capacity or performance requires. We can even negotiate rates and manage regulatory compliance as needed.
Frustrated with your current structure? We can transition you to a direct approach with carriers (Ocean, Dray, Rail or Air) with your own contracts or to an indirect approach (through any intermediary) as you prefer. We can also help you bring roles in-house (such as document filing). All of this with the safety net of our management environment.
OpAdvisor
OpAdvisor is like adding the expert you need to an office next door. Some of the major benefits include:
- Reduced Risk Exposure - We monitor operational steps for compliance, spot-check details along the way, and fill training needs if necessary. We can even keep you aware of potential weak points that could pose risk before they develop (especially useful for Sarbanes compliance).
- Proactive Compliance - We keep you aware of relevant upcoming changes in regulations or other standards.
- Real-time Answers - We answer questions and solve dilemmas as they occur or are anticipated by your staff.
- Recaptured Profits - We can pursue refunds (duty drawback) from overpayment to U.S. Customs and seek special classifications.
- Reduced Customs Exams and Delays - We initiate special certification and fast-track status with U.S. Customs by documenting your compliance measures and negotiating your experience.
- Improved Classification Accuracy - We can help with commodity classification before, after, or as it happens.
- Superior Government Relationships - We can actively guide or even manage ongoing sensitive relationships with U.S. Customs, BIS, CPSC, Export Administration, Treasury Department, State Department, and others.
- Suitable Options - At every turn we can help find or create realistic options that respond precisely to your needs. Whether it is sourcing new or special capacity, creating intermediate steps, or helping respond to a new regulation or other imposed situation, our experience can offer solutions that might otherwise be missed.
For more information regarding our International Services, please contact:
Jim Eggenschwiler
Phone: 614-551-3181
Email: jeggenschwiler@knichellogistics.com
Bob Thomas
Phone: 513-324-5967
Email: bthomas@knichellogistics.com



