Our Company
Commitments
Knichel Logistics is committed to providing exemplary service to the world that we work with every day.
Our Customers
Exemplary customer service is a difficult thing to find, particularly in the transportation industry. Time is always a critical factor, and crucial business relationships can be created or broken based on whether a deadline is met. At Knichel Logistics, superior customer service is our number one priority. Unlike our competitors, our highly trained staff stays involved in all shipments from origin to destination. We will keep you consistently informed about the status of your freight, and we are proactive in recognizing problems and resolving them before they become issues for you. We are solution providers, and we are committed to going the extra mile for our customers.
Our Carriers
As a non-asset based transportation provider, our carrier base is our biggest asset. Knichel Logistics has spent years cultivating a strong carrier network and will continue hunting for the best carriers in the country. Our commitment to our carriers is to treat them as though they were an extension of our own company. We work with carriers to position their trucks where they want them to be. By having employees specifically allocated to carrier communications, we ensure that you won’t have to jump through hoops to get the information that you require. We promise easy communication, fast payment, and an all-around first-rate experience.
Our Employees
Employee satisfaction is absolutely critical in maintaining a customer service driven enterprise. Our employees are the foundation of Knichel Logistics, and their happiness is at the forefront of our priorities. Our team of highly skilled transportation professionals gives us a competitive advantage in this fast-paced industry by providing our customers and carriers with knowledgeable insight, friendly interactions, and steadfast problem-solving capabilities. To keep our employees at the top of their game, Knichel Logistics believes in expressing appreciation on a daily basis to those that work so hard for us. From offering weekly massages to celebrating accomplishments through our Employee of the Month program, Knichel Logistics is truly grateful to its employees and focuses on keeping that foundation strong.
The Environment
Knichel Logistics is fully committed to doing its part to help protect the environment and support sustainability. As a proud participant in the SmartWaySM Transport Partnership, a program operated by the Environmental Protection Agency to reduce transportation-related emissions, Knichel Logistics is focusing on working with carriers that have optimal operational environmental performance levels. In addition to collaborating with fuel-efficient carriers, Knichel Logistics also moves a substantial amount of freight via rail, which is one of the most fuel-efficient modes of transportation. Not only are freight trains more fuel-efficient than trucks, they also emit less environmentally harmful by-products. So whether your needs are best met by either intermodal or over the road transport, keep in mind that Knichel Logistics supports environmentally friendly options in both modes.



