For rates and other questions call: 1888-386-7450

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Knichel Logistics is now accepting all major credit card payments for services rendered. We are currently set up with PayPal™ and American Express®. To receive more information about how you can pay via either of these two options, please contact our Finance Department at finance@knichellogistics.com or call Nicole at ext 232.

Knichel Logistics has done it yet AGAIN in 2011! We are ecstatic to have been named one of Pittsburgh's 100-fastest growing companies for a FIFTH time. In addition to being among the top 100, Knichel Logistics placed 10th within our industry. This award is based off of revenue growth between 2008 and 2010 and Knichel managed to grow by 20.61%.

Knichel Logistics has made the 2011 Inc. 5000 fastest-growing private companies in America list due to a 57% growth rate over the past three years.

Knichel Logistics placed 74th out of 96 local companies and 56th in the small business category with a 85.69% employee satisfaction rating on the Best Places to Work list, which is an annual honor presented by the Pittsburgh Business Times that recognizes Pittsburgh companies that go out of their way to show their appreciation for their employees. This is our fourth year in a row on the list, so we hope to keep a good thing going! Thank you to all of our customers and carriers for helping us to sustain growth during these difficult times.

Tools & Information

Accessorials

Knichel can help you avoid extra charges by helping you understand and identify when they might occur. Read these important facts about accessorials to make sure you keep costs down.

Common Accessorials

Driver Free Time

Free time for loading and unloading is based on quoted rate. Drop trailers are subject to the day of drop plus two days to release back (empty or loaded). Driver excess beyond free time will be charged on a case by case basis. Accessorials will be arranged at the time of approval and will be charged in 15 minute increments.

Driver Assist, Unload, Tailgate

All shipments are shipper load, count and seal. All shipments are “driver no touch” unless arrangements are made prior to delivery. “Driver unload” or “Driver assist” will be quoted at the time of occurence. Driver unload allows no free time, and driver detention will be charged right away. If extra help is required with the load, there may be additional charges. Driver unload allows no free time, and driver detention will be charged right away.

Storage / Detention

All rail shipments arriving at the destination ramp could potentially be subject to storage and per diem charges if they are not pulled within the free time allotted by the railroads. Please note that all railroads vary with respect to extra charges. To find out more information regarding rail storage and detention charges, please see our informative matrix. In order to prevent these potential charges, Knichel encourages that you accept all deliveries as soon as possible. Our policy is to pre-set delivery appointments to avoid these extra charges, unless otherwise requested.

Charge Notification and Follow-up

In the case of an accessorial charge, Knichel will notify you at the time it is being incurred. You will be sent a detailed accessorial notification indicating the amount charged, a description of the charges and all pertinent load information. You will then be mailed a bill for the charges as indicated, with appropriate paperwork confirming the charges.

Customer Notification

Customers shipping intermodal will be given at least one week’s notice of all changes in the fuel surcharge. Over the road fuel surcharges are changed every Tuesday according to the DOE’s weekly release.
Customers will be notified at the time of occurrence of applicable accessorial charges. Any disputes of these charges must be immediate.
Call us at 1-888-386-7450 to learn more about accessorials, or send us an email and we will contact you to answer any questions you may have.